Add an entry to the Australian Achiever Awards Testimonials Page
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Thao Thao Restaurant - September 2008
Since we have these awards we noticed our business has increased a lot more than it used to be. We also appreciate the feedback from customers and will do our best to improve even better. Thanks very much to Australian Achiever once again.
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Toorak Caterers - July 2008
I find the customer suggestions and feedback most valuable. When customers are generally happy they tend not to offer constructive feedback. I love to see more detailed responses. Thanks for offering such a valuable service.
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Graham Stuart - Stuart & Whitelaw CPA - November 2007
We were truly delighted last week to receive the results of the 2007 Australian Achiever Awards for Victoria's Finance and Insurance Services category.
While we are very pleased with the result we were also very touched with the comments from some of our clients as reported in the Media Release. This of course has always been a feature of the reports, and with the trend of the comments over the 4 years during which we have been participating we have begun to think that we must be doing something right somewhere.
As part of our normal practice we have arranged for our monthly Newsletter to be sent to our business clients outlining any changes that are taking place continually, particularly in the taxation field. On occasion we add personal comments to the Newsletter, and as this was due to be dispatched last week we included a copy of the Media Release for all recipients.
Our clients generally have been aware of course of our participation in Australian Achiever and I am sure that this has initiated many comments not only back to us but also among our clients generally.
It is becoming quite noticeable that many people making contact with us for the first time are doing so on the recommendation of existing clientele who have often been made aware of our contact with Australian Achiever.
This business commenced under rather unusual circumstances a little over 45 years ago, and while we are now dealing with some second and third generation clients it is quite understandable that many of the originals have dropped out though retirements, deaths etc. I see the present climate could be one of expansion, and feel sure that part of that expansion has come about as a direct result of our participation in your organization.
Naturally we shall be participants in the 2008 series.
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Briony Van Loon - Powerplants Australia - November 2007
We have now received this award for the past 5 years and when new clients come to our office and see the awards on the wall, you can tell it impresses them. When we are being compared to other suppliers, it definitely gives us an edge as they can see that we are a client focussed company. It gives new clients peace of mind and existing ones a buzz to know they really are doing business with the right company.
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Debi - Mtoto Designs - October 2006
The Australian Achiever Awards have provided my business with an avenue to improve my customer service to my clients. Over the past few years, I have appreciated the feedback from people and taken that 'on board' to improve how we interact with the public. It's obviously paid off - we won our category. What a great opportunity for any business to improve their customer relationships and their sales. I woudl highly recommend the Australian Achiever Awards.
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Max Buontempo - Roma Food Products - Feb 2006
To carry the Australian Achiever Award logo provides the customer with confidence that our customer service is a constant focus year after year.
We have maintained the customer service focus and have been fortunate to be recognised by the awards over the past 5 years. Carrying the Logo is particularly reassuring for export customers as well as the domestic market that we maintain consistency and care for our customers.
The Australian Achiever Logo is prominent on all our Fax Transmissions and each year's decal is placed on our workplace entry door as the first welcome and reminder for our staff and customers.
The results of good customer service and their contribution to business growth can not be underestimated. In addition to assisting build a positive and rewarding work environment, Australian Achiever Awards elevates our customer service focus that adds the edge to the products that we offer.
We are adding the details of the Award to a page in our Orgran - Everyday Health Magazine which has a readership of over 70,000 to highlight our achievements and customer service focus.
To be recognised and proudly display the Australian Achiever Award logo is positively reflected in our continuing growth and commitment to place our customers first.
Winner 2002 Winner 2003 Highly Recommended 2004, 2005, 2006
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Mathew Earl - Rossmark P/L Builders, NSW- April 2005
Our business has grown and the Awards have helped with marketing programs and incentives. I am very pleased with the awards and what they have done for us and our staff enthusiasm and motivation.
Winner 2003 Winner 2004
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Michael Dyson - Dyson Corporate Security, Hobart - July 2004
Our success in the awards has had proven benefits including: marketing superiority over our competitors, independent assessmant of our performance, helpful client feedback and increased our client base. One of the most remarkable benefits is the fantastic impact on staff morale. They look forward to the awards and are working harder on achieving excellence to improve our rating each year.
Guard & Patrol Services - TAS State Winner 2003, 2004 and 2005
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Neary Vorn - Apsara Beauty, NSW - Sept 2004
Thank you very much indeed for your encouragement and help with the 2004 Australian Achiever awards "Highly Recommended" for excellence in customer service.
Since winning our Award last year, Apsara Beauty have now developed an image and reputation for service and professionalism.
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Connie Vlassis - Preschool Dreamers, NSW - July 2004
With our Highly Recommended status from you guys we have been able to highlight our products and our quality customer service. This has led us to achieve not only more sales and recognition but has led us as leaders in our industry, here in Oz and 2004 will see us overseas. Thanks to you we have landed some major contracts this year. Your award has been our major focus and marketing tool. Those wonderfully glam gold stickers have caught the attention of many of our clients, in turn recommending us to others. Our product has now become manditory within 80% of clients child care services.
Highly Recommended 2002, 2003 Winner 2004
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Michelle Collins - Kapunda Barossa & Light Security, South Australia
"Since applying for our first Achiever Award in 2001, and winning State Awards for the last four years including 2004, it has been the strongest selling tool for our business. Local people are really getting behind us and our business is going from strength to strength. It is the best product we have found."
Guard & Patrol: SA State Winner 2001 SA State Winner 2002 SA State Winner 2003 SA State Winner 2004
Electronic Security: SA State Winner 2001 SA State Winner 2002 Highly Recommended 2003 SA State Winner 2004
http://www.kblsecurity.com
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Sevi Kokten Studio E Hair By Ekrem, Guildford, Sydney
The recognition we have received from this award has been amazing. Our business sales and potential s have boomed as a result, and it has given us more encouragement to strive further in providing excellent customer services. Our clientele feel privileged knowing that they are getting the utmost best and professional care from an award winning salon. Thank you for this opportunity as it has helped our small business expand and stand out from the rest.
Highly Recommended 2001, Highly Recommended 2002, Highly Recommended 2003
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Susan Hotton - Belle Warren Carriages, Yarra Junction, Melbourne
Thanks for your encouragement. As you know, we are a very small business - 50 Weddings per year - but we put all our effort into making those Weddings the best we can. Thanks also for the opportunity to compete and advertise in this way."
Highly Recommended 2002, Highly Recommended 2003, Highly Recommended 2004
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Stephen Baker - Australian Voice Improvement Centre, Sydney
In voice training and music services, it has made a tangible difference. Prospective clients are now saying they recognise the Awards in other areas, i.e. Hotels etc, and know what we do is of a very high standard. They have said it gives them confidence when choosing a vocal therapist. Also, Managers of Recording Artists are also suitably impressed. I estimate the Award has increased revenue by 25%. It has enabled me to add another Associate to my business. Thank you
Winner 2002, Highly Recommended 2003, Winner 2004
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Sarah MacKenzie - Aged Care Service Group, Reservoir, Melbourne
It was a special moment for all the team at Aged Care Service Group to be recognised for our continual hard work and love for customer relations and service. This award inspires us to continue our excellence in all that we do. We commend your organisation for seeking the positive in Aged Care, and awarding people and organisations appropriately."
Highly Recommended 2002, Highly Recommended 2003
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Joe Soglimbere - Stars at Gigi's, Balmain, Sydney
Our participation in the Awards has been of great value to the reputation of Connecting Images. Extensive use of the logo has been instrumental to a number of clients' decisions to come on board, contributing to a 50% increase in turnover. Our achievement also assisted us to evaluate how we could further improve our service."
Highly Recommended 2001, Highly Recommended 2003
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Merilyn Newnham- Connecting Images, Melbourne
Our participation in the Awards has been of great value to the reputation of Connecting Images. Extensive use of the logo has been instrumental to a number of clients' decisions to come on board, contributing to a 50% increase in turnover. Our achievement also assisted us to evaluate how we could further improve our service."
Highly Recommended 2002
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Vince Mennilli - Always Classic Cars, Box Hill, Melbourne
The Award helps us to break the ice. Potential customers see it as soon as they walk in the door, helping them relax and giving them confidence because they see they are dealing with someone who actually cares about them. We enter every year to gauge our progression and ensure we consistently provide the best service.
Highly Recommended 2000,2001,2004 Winner 2002 and 2003
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Jill Wells - Wellsgray Recruitment, Melbourne
The Award has certainly enhanced our marketing edge and we have successfully won a tender with CPS to supply staff to local government for a period of three years
Highly Recommended 2002, Highly Recommended 2003, Winner 2004
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John Forsyth - Intercept Security Training, Northgate, Sydney
Since winning our Award last year, not only have we increased our business using the Award for marketing - but have sent copies to our clients who also use our Award (in association) to market their own business. It has been a great year for us and our clients.
NSW State Winner 2002, NSW State Winner 2003, Highly Recommended 2004
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Julie Finch-Scally - The Duster Dollies, Beacon Hill, Sydney
Once again we are delighted to have been awarded a Highly Recommended certificate. The suggested areas for improvement have been invaluable in helping us achieve a better relationship with the customers. Thank you for giving The Duster Dollies the opportunity to participate in these Awards
Highly Recommended 2001, Highly Recommended 2002, Highly Recommended 2003
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Penelope Donovan - Precise Data Services, Southbank, Melbourne
The Australian Achiever Awards has been a great way of getting our business noticed in the marketplace. The effects last for some time. Just entering this award made us focus on our business processes in a more productive way, winning an award was a plus
Highly Recommended 2002
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Kerry Henderson HVC Movement Engineers, Lidcombe, NSW
Brilliant marketing tool. Having achieved Highly Recommended status and having access to the gold sticker has been the deciding factor for two major contracts Wow.
Highly Recommended 2001, Highly Recommended 2002, Highly Recommended 2003, Highly Recommended 2004
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Frank Valentio - Advantage Property Consulting, Elwood, Melbourne
"Winning this award has prompted many clients and potential clients to comment on how this rewards our committment to customer service. Our staff were most pleased. It has been a selling point - a point of difference we use whenever we meet a new client. It has definitely impressed potential clients and given us the edge over our competition."
Highly Recommended 2004
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Ross Wilmoth - Merrimu Receptions, Murrumbeena, Melbourne
"Yesterday I showed our Winner award to a customer as justification of why our service was worth more than a competitors quote. They booked us!"
Highly Recommended 2000 Highly Recommended 2001 Winner 2003 Highly Recommended 2004
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Add an entry to the Australian Achiever Awards Testimonials Page
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