These businesses have been Awarded Special Commendation for achieving consistently high levels of customer satisfaction ratings over a period of 5+ years.
These are the businesses which enter over and over again – some for nine years in a row since the inception of the Australian Achiever Awards.
They recognise the value of this Award to their image and credentials.
It gives them an annual picture of where they stand with their customers. Some use it as a KPI. It gives them proof of customer service consistency.
These are businesses who genuinely care for their customers.