Our process has successfully helped small to medium sized businesses across Australia to measure and improve their customer service focus since 1998.
The best way to grow your business is for your customers to recommend you to their family, friends and colleagues.
An Australian Achiever Award gives you the opportunity to take full advantage of the loyalty and appreciation you get from your happy customers, extending their endorsement and influence to an even wider market.
We support Australian businesses year on year in lots of ways, here’s a bit about us as a glance.
Limited resources can make it difficult to use customer service as a convincing marketing tool. To simply make the claim “we serve you better” is more inclined to produce cynicism rather than new custom.
Australian Achiever Awards was created to address this problem and give businesses an unbiased and quantifiable way to be recognised for remarkable customer service commitment. We encourage, recognise and promote excellence in customer service.
The Award gives small to medium sized businesses that truly provide good customer service a responsible and credible way to showcase this commitment. With an overall score of 80% or more, a business can use the widely recognised and respected Australian Achiever logo in all their advertising and marketing campaigns, giving them a tangible competitive advantage.
Jody has been at the helm of the Australian Achiever Awards since 2016. Before that she had a successful Marketing career for over two decades, working in both the corporate and small business world. Jody has also been responsible for overseeing the customer service delivery in business to consumer operations both in Australia and overseas.
Neil’s expertise is in Information Technology management as well as customer service delivery. He has held positions at large blue-chip organisations as well as with smaller businesses in Australia and overseas. He joined Australian Achiever Awards in 2016 and makes sure our systems are running smoothly.
Garry has held a long and successful career in the world of small business. He established his own software company in 1985 and successfully operated it with a team of over twenty staff. Since selling the company in 2017, he has been working as a small business strategist and adviser.
Geoff began his career in Advertising in 1967 in New Zealand, before transferring to Melbourne in 1978, where he managed the advertising of many prominent brands. He later established his own advertising consultancy which he ran successfully until the Australian Achiever Award concept took shape in 1998. Geoff retired in 2016.
Jody has been at the helm of the Australian Achiever Awards since 2016. Before that she had a successful Marketing career for over two decades, working in both the corporate and small business world. Jody has also been responsible for overseeing the customer service delivery in business to consumer operations both in Australia and overseas.
Neil’s expertise is in Information Technology management as well as customer service delivery. He has held positions at large blue-chip organisations as well as with smaller businesses in Australia and overseas. He joined Australian Achiever Awards in 2016 and makes sure our systems are running smoothly.
Garry has held a long and successful career in the world of small business. He established his own software company in 1985 and successfully operated it with a team of over twenty staff. Since selling the company in 2017, he has been working as a small business strategist and adviser.
Geoff began his career in Advertising in 1967 in New Zealand, before transferring to Melbourne in 1978, where he managed the advertising of many prominent brands. He later established his own advertising consultancy which he ran successfully until the Australian Achiever Award concept took shape in 1998. Geoff retired in 2016.
We have been recognising and rewarding the customer service commitment of Australian businesses for over 2 decades! That’s an amazing success story for any business, and we are proud to say we are still going strong.
We have been recognising and rewarding the customer service commitment of Australian businesses for over 2 decades! That’s an amazing success story for any business, and we are proud to say we are still going strong.